30-Day Money-Back Guarantee

Buy K8 with confidence. If you change your mind within 30 days of purchase, for any reason at all, email us at [email protected] with your order number and we'll refund you in full. No quibble, no questions asked.

After 30 Days

K8 is fully tested and we anticipate no problems with your purchase. If you do run into trouble, contact customer support at [email protected]. We'll do everything we can to help. If we can't fix it, a full refund will be given.

Your Data Stays Safe

K8 quarantines files for 30 days rather than deleting them. Whatever cleanup K8 has done for you can be restored from quarantine — refund or no refund.

How Refunds Are Processed

Refunds are processed through our payment processor, Paddle, and returned to the original payment method. Processing typically takes 3–10 business days depending on your bank. Your K8 licence is deactivated once the refund is issued.

Your Statutory Rights

Nothing in this policy affects your rights under the UK Consumer Rights Act 2015.

Last updated: April 2026