Support
Frequently Asked Questions
What is K8?
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K8 is a family of desktop file management tools that help you reclaim disk space safely. There are three products: K8 Bionic (duplicate file and photo finder), K8 Cruft (developer junk cleaner), and K8 Media (media deduplication, coming soon). All run 100% locally on your computer. Nothing leaves your machine. Ever.
How does K8 find duplicates so fast?
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K8 uses patent-pending detection technology that's 99.88% faster than traditional methods. That's why K8 handles terabytes while other tools choke on gigabytes.
Will K8 permanently delete my files?
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No. All removals go through a 30-day quarantine system first. Files sit there fully intact and restorable with one click. Even after 30 days, K8 asks for confirmation before permanent deletion. We've all heard the horror stories about tools that nuked someone's wedding photos. That will never happen with K8.
Does K8 send my data anywhere?
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No. Absolutely not. K8 runs entirely on your local machine. It does not connect to the internet during scanning. Zero telemetry. Zero analytics. Zero tracking. We don't know how often you run it, how many files you scan, or whether you prefer dark mode. Your privacy is not our product.
Do I need to create an account?
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No. K8 has no accounts, no login, no registration. You download it, enter your licence key, and you're done. We don't want your email address, your usage data, or your firstborn. Just clean up your files in peace.
How does K8 handle OneDrive cloud files?
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K8 detects cloud-only files (the cloud icon in Explorer) and skips them automatically. No accidental mass downloads, no freezing, no bandwidth surprises. Files that are fully synced locally are scanned normally.
What is your refund policy?
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K8 is thoroughly tested and we don't anticipate any problems. Should you encounter a genuine technical issue, please contact us at support@lilbuba.ai. We do not refund for change of mind or after successful K8 use.
Are updates free?
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Yes. All updates to your purchased K8 product are free, forever. Bug fixes, performance improvements, and new features within your product are all included in your one-time purchase price. No subscriptions, no annual renewals.
Will K8 Cruft break my projects?
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K8 Cruft is project-aware. It detects whether cruft sits inside an active project and adjusts its recommendations accordingly. It will never auto-delete anything. You review every item, you decide what goes, and everything removed goes to quarantine with 30-day restore.
Can I install K8 on more than one computer?
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Your licence covers one active installation. If you replace your computer, you can deactivate the old one and activate on the new machine using the same key. If the old machine is gone, contact us and we'll reset your activation.
Still stuck? Email us at support@lilbuba.ai — real humans, not bots.